Transform Your Logistics Workflow with mindbird on WhatsApp
Logistics Made Simple with WhatsApp
Automate booking confirmations and dispatch alerts
Set up AI-powered WhatsApp chat sequences in minutes, gather student details, answConfirm orders and share dispatch details instantly through WhatsApp. Keep your customers updated without relying on emails or portals.er questions, and follow up without any manual effort, even before you log in.
Broadcast real-time tracking updates and delivery notifications
Send tracking links, ETAs, and delivery confirmations directly in chat. Give your customers the transparency they expect at every step.
Enable COD confirmation and reduce failed deliveries
Ask customers to verify cash-on-delivery orders via WhatsApp. Minimize return-to-origin cases and improve delivery success rates.
Send proactive scheduling reminders and batch alerts
Notify customers about delivery windows or delays ahead of time. Improve delivery efficiency and reduce missed handovers.
Provide 24/7 customer support with smart escalation
Automate FAQs about shipping costs, transit times, or service areas. Escalate complex queries to your team instantly for faster resolutions.
Gather feedback and proof-of-delivery with quick templates
Collect delivery confirmations or feedback right inside WhatsApp. Turn every order into an opportunity for insights and improvements.
Unlock Smarter Features That Redefine Logistics
Enable pickup requests and rescheduling in-chat
Let customers book pickups or reschedule deliveries instantly. Save time and offer unmatched flexibility.
Allow live location and photo sharing for accuracy
Give customers the option to share delivery location or images. Reduce disputes and ensure packages arrive at the right place.
Support multilingual communication across regions
Handle conversations in English, Hindi, Bengali, Tamil, and more. Build trust with customers in the language they prefer.
Automate customs and compliance alerts for cross-border shipments
Send timely notifications about duties, delays, or required documents. Speed up clearance and avoid shipment surprises.
Share micro-learning content for handling and returns
Deliver quick tips or visuals on fragile item handling and return policies. Reduce errors and improve customer confidence.
Alert internal teams instantly on delivery exceptions
Notify staff in real time when deliveries are delayed or fail. Fix issues faster and keep operations running smoothly.
Why Businesses Trust mindbird
99.9% platform
uptime
99.9% platform uptime
In-house onboarding support
Built-in consent management
Scales with your business
Transparent pricing plans