Build Instant Smart Flows with Conditional Logic

Want to create truly intelligent conversations? Conditional Logic lets your chatbot make decisions and guide users down personalized paths based on their answers. You can build experiences that feel smart and relevant, without writing a single line of code.

Conditional Logic + Lead Form Branching

This feature is directly tied to our Lead Form Branching capability. In lead forms, questions branch based on responses; for example, only asking “Company Size” if a user selects “Business” instead of “Individual.” Conditional Logic takes this same intelligence and extends it across the entire chatbot flow.

Why You Need Conditional Logic

Boost Engagement

Deliver personalized responses based on user input, creating a more engaging and effective conversation.

Increase Efficiency

Automate complex decision-making, like conditional follow-ups or lead qualification, freeing your team from manual routing.

Improve Data Quality

Guide users down targeted paths to capture cleaner, more accurate information from surveys, forms, and lead captures.

Drive Conversions

Swiftly move users toward the right outcome, whether it's a sale, an appointment, or a support resolution.

How to Use Conditional Logic inside mindbird

Open Your Flow: In your mindbird.ai editor, select a flow you want to enhance.

Add the Logic Block:Drag and drop the Conditional Logic block into your flow.

Set Your Rules: Choose a variable (like an answer or a user's age), a comparator (e.g., "equals," "contains," "greater than"), and a value to test against. Use AND or OR for multiple conditions.

Create Two Paths:
- On Success: Map out the path the user will take if the condition is met. On Fail: Set the alternate path if the condition is not met.
- On Fail: Set the alternate path if the condition is not met.

Preview your flow to ensure it functions as expected before launching it.

Conditional Logic is For Every Team (and Individuals)

Teams Building Interactive Bots

Anyone looking to create dynamic, branching conversations.

Marketers & Sales Teams

Qualify leads, deliver targeted offers, and personalize the user journey.

Support Teams

Automate ticket routing and gather key information before escalating to an agent.

Non-Technical Users

Get the power of complex logic without the complexity of coding.

Why Businesses Trust mindbird

99.9% platform
uptime

In-house onboarding support

Built-in consent management

Scales with your business

Transparent pricing plans

Get Started with Conditional Logic Builder Today

Ready to add powerful logic to your chatbots?
Start building smarter flows today.
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